Help Center
Find answers to your questions and get the support you need!
About Us & Trust
Reports & Products
Orders & Delivery
Licenses & Usage
- Single-user license – access for one person (non-transferable)
- Multi-user license – access for a defined number of users within a company/department
- Enterprise / corporate license – broad internal distribution across your organization
Depending on the project, we may tailor licensing further.
Payment & Invoicing
Post-Sale & Support
Technical / Website
Policies & Legal
Report Abuse / Report Violation
What Types of Issues You Can Report
- Unauthorized or infringing use of copyrighted content
- Plagiarism or uncredited content
- Defamatory, hateful, or harassing content
- Fraudulent or deceptive content / scams
- Privacy or personal data violation
- Illegal or malicious content
- Spam or unsolicited advertising
- Violations of licensing terms
How to Submit a Report
Please provide the following information when submitting your report:
| Field | What to Provide |
|---|---|
| Your name | Optional to disclose name; you may report anonymously |
| Your contact email | So we can follow up for additional information |
| URL(s) / location(s) | Provide exact link(s), page(s), or document(s) of the offending material |
| Description | Clearly explain why you believe it violates policy |
| Evidence | Screenshots, PDF excerpts, or supporting documents |
| Your relationship | e.g., copyright owner, viewer, user, competitor |
| Desired action | e.g., removal, correction, apology, investigation |
Processing and Response
- Once we receive your report, our abuse team will acknowledge receipt within 24–48 hours
- We will investigate the matter, which may include contacting involved parties for explanation
- Based on findings, we may remove or block content, request corrections, suspend accounts, or escalate further
- In serious cases (legal or criminal), we may refer to law enforcement or regulatory authorities
- We will keep you updated about the status of your report
Still have questions? Contact us
